Here's some great info of what to look out for in Hoax emails.
http://www.getsafeonline.org/nqcontent.cfm?a_id=1138
also tips about fake websites.
http://www.getsafeonline.org/nqcontent.cfm?a_id=1120
Do NOT give any personal details (phone number address, etc) If you have this website could be useful. http://www.identity-theft.org.uk/protect-yourself.htm
If you have given them personal information, and they now do have your phone number or address be REALLY careful about replies to what look like official agencies.
IF ANY doubt *don't* respond. ( say you're busy and ask for a number to call back) do NOT answer any questions about any financial info, bank or card details ( especially if it's an official sounding organisation) unless you can check form your previous records that it checks out as legitimate.
